State of the Industry Research Series: The Holy Grail of Omni-Channel Merchandising

While retailers are making great strides with customer-centricity in marketing and customer service, merchandising has not made the same progress. The move toward customer-centricity will require not just higher levels of coordination, but for many retail organizations dramatic cultural change.

Download this EKN benchmark report, sponsored by JustEnough, to learn about priority initiatives, challenges and technology trends for 2015 and beyond related to customer-centric merchandising/assortment areas related to business processes, technology and strategies where best-in-class retailers focus.

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