2017 Merchandise Planning Benchmark Survey

rr-logo-brp The world of retail continues to change at a rapid pace, dictating the need for retailers to adapt to a new model to accommodate the blurred lines of retail and innovative methods of shopping driven by mobile technology, artificial intelligence and rapidly changing fulfillment options – all of which are changing the very foundation of customer service.

This means transforming their disparate systems, processes into one cohesive environment that facilitates a seamless shopping experience across any channel, according to Boston Retail Partners’ 2017 Merchandise Planning Benchmark Survey. Sponsored by JustEnough, this year’s survey explores the priorities of retailers as they strive to meet the needs and demands of today’s consumers.

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