Merchandise planning in today’s economic climate has become more challenging. Consumers increasingly demand a real-time, seamless
shopping experience, requiring inventory to be planned and managed effectively across multiple channels. Given the elevated expectations of today’s consumer, many retailers are finding that their current planning applications are ineffective and unable to support financial goals and revenue growth.
While most retailers have at least some planning systems in place, the rapid changes in the industry – as e-commerce and mobile commerce have become mainstream and today’s consumer expects the ability to shop anywhere at any time – have eclipsed the abilities of these legacy tools.
There are likely many industry planning systems that were developed and installed in the late 1990s as the Y2K issue forced numerous retailers to update their technology base. Fast-forward twenty years and many retailers are still utilizing those same systems with the same configurations.