Activity Planning
Plan how required activities will impact your journey plans to ensure that sales activities and journey plans are aligned.
Activity Assigning
Allocating tasks and tracking workflow ensures that your mobile sales force complete their tasks and provides you with in-context alerts and reminders of when they are due. Overdue exception reports automatically alert managers to areas requiring attention.
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Activity Tracking
Use notices, alerts and workflows (including redirection and escalation) to keep track of service delivery and track how other activities, such as meetings and training, impact call patterns.
Activity History
Reference your completed actions and activities to analyze the impacts on your service levels and to highlight areas within your business that require attention.
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