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InDemand Volume 6 Issue 4 | News and Trends for Better Demand Management
CLICKS image

Leading Health and Beauty Retailer Realizes Healthy Performance Results with JustEnough

Clicks, a South African-based health and beauty retailer with over 440 stores, is the leading retailer of its kind in the country. Its customers rely on the large selection of products to meet their health and beauty needs and continue to return for the value Clicks provides and its unbeatable promotions. With over 4 million active ClubCard loyalty program members, it’s easy to understand how Clicks is driving profits for its parent company, Clicks Group, which holds additional brands including GNC, The Body Shop and Musica.

CHALLENGES:

Clicks had been utilizing two different replenishment systems that had limited forecasting capabilities in a highly promotions-driven business. A great amount of user intervention was necessary to try to overcome some of the shortcomings of the systems which in the end was not optimum for the business and made maintaining service levels a challenge.

SOLUTIONS:

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JustEnough Demand Forecasting

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JustEnough Replenishment

RESULTS

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Much improved store availability reducing store out-of-stocks by 40%

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Enhanced user experience and efficiency

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Improved forecast accuracy

A Solution to Drive Business Efficiencies

"We did look at some of the other large vendors in the marketplace, but for the most part they were very expensive and difficult to implement and use. Ultimately we selected JustEnough due to the fact that it had the best functional fit, was relatively easy to use and offered good value. The JustEnough Demand Forecasting and Replenishment solutions are part of JustEnough’s end-to-end retail planning solution, so there is also potential to quickly and easily add additional functionality at a later time," said Simon Wills, Supply Chain Business Process Manager, Clicks.

Forecasting for the Future

By implementing the JustEnough Demand Forecasting and Replenishment solutions, Clicks now has a modern, automated, accurate, demand-driven planning system. Clicks also now has the ability to forecast promotions into the future with the system automatically ordering stock from the vendors and then moving the stock from the DCs into the stores to meet customer demand.

JustEnough Replenishment creates time-phased ordering plans, easing the burden on users that previously had to manually intervene to make up for the shortcomings of the old systems. The solution considers the forecast of demand, current inventory and targeted service levels, making this highly promotional-driven business much more agile and effective.

Healthy Benefits, Fast Results

With implementation completed months earlier than their timeline, Clicks has quickly benefited from the JustEnough solutions, including their planners.

"We were expected to maintain target service levels and availability in our stores, but following deployment of the JustEnough solutions we actually showed much improved store availability levels and a reduction in store out-of-stocks by 40%. It’s incredibly positive for us to see these results in such a short timeframe and now we will go forward and fine tune the JustEnough system to improve upon these results even further," Wills concludes.

Click here to read the full story.

EXPO: January 11-13, 2015  |  Jacob K. Javits Convention Center, New York City  |  Visit us in Booth Number 3975

Also in this Issue:

NEW CUSTOMERS

Read about the latest companies to join the JustEnough customer community.

IN THE NEWS

Read about JustEnough and our customers in industry-leading publications like Speak Magazine.

COMING BACK FOR MORE

Read about JustEnough customers who have selected additional JustEnough solutions.

DON'T-MISS EVENTS

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New Customers

Customers

Clas Ohlson was founded in 1918 as a mail order business based in Insjön, Dalarna, Sweden. Today, the company is trading in five countries offering outstanding service via its approximately 200 stores, web shop, catalogue and telephone sales channels. Clas Ohlson helps its customers solve every day practical problems with a wide range of affordable products.

As a fast growing retailer, Clas Ohlson needed a comprehensive planning solution to support its omni-channel strategy. It needed a solution that logically follows the merchandising process of setting budgets for categories, selecting the assortment for each sales channel with related space planning, and then planning for pricing and promotional activities.

Clas Ohlson looked at several retail planning solutions and selected JustEnough Merchandise Financial Planning due to its integration to Microsoft Dynamics AX for Retail; its simple-to-use, logical user interface and its advanced merchandising planning features. Clas Ohlson also expects the deep retail planning knowledge of the JustEnough team to be valuable during the implementation process and in helping them to realize their business case.

NBTY has enriched the lives of consumers around the world by introducing innovative products and solutions to the health and wellness marketplace for more than 40 years. Its ongoing mission to deliver the highest quality nutritional supplements and wellness products has resulted in an extensive portfolio of well-known and trusted brands. NBTY Europe, a subsidiary of NBTY Inc., is based in the UK.

As an omni-channel retailer, NBTY's promotional campaigns are becoming increasingly complex as they strive to enhance customer experience. NBTY needed a solution that would help them to provide customers with personalized offers and to better execute campaigns across all of their divisions and brands.

NBTY Europe licensed JustEnough Promotion Management to improve its promotional campaigns across all brands and channels. With the JustEnough solution NBTY will be able to analyze campaign performance to help influence future campaigns and proactively manage promotional margins at the SKU and supplier level.

Murdoch's services customers through its family of stores located in Montana, Wyoming, Colorado and Nebraska and its growing online store. Their shelves are stocked with the goods to outfit a working ranch, an outdoor enthusiast or a regular do-it-yourselfer.

Murdoch's previous planning tools were not able to support their significant growth and maintain their service-level commitment to customers. After evaluating several vendors, Murdoch's concluded that JustEnough Merchandise Financial Planning is a best-in-class solution that offers the most solid planning platform, as well as access to the experienced JustEnough team that can provide new insights, helping them improve their planning processes.

Murdoch's selected the JustEnough Merchandise Financial Planning solution for its 26 stores and e-commerce business. With JustEnough, Murdoch’s will be able to more accurately forecast future inventory levels and proactively manage in-stock levels to meet customer needs.

Coming Back for More

Coming Back for More

Founded in 1982, 99¢ Only Stores® currently operates 326 extreme value retail stores. 99¢ Only Stores emphasizes quality name-brand consumables, priced at an excellent value, in convenient, attractively merchandised stores.

99¢ Only Stores looked to expand its usage of JustEnough from the current Demand Forecasting, Inventory Planning and Replenishment solutions which they now have deployed across nearly 300 stores. 99¢ Only Stores’ executives, in conjunction with the JustEnough team, agreed that JustEnough Allocations and Store Clustering were the next logical step in streamlining their retail operational processes. Efficiencies are expected in allocating by store cluster for improved product placement and fewer stock outs for new and promotional products.

JustEnough in the News

Take a look at some of our most recent media coverage:

JustEnough in the News

Inbound Logistics Latam Article

Inbound Logistics Latam

Managing Retail Inventory Investment to Maximize Profits and Heighten Customer Satisfaction

In this article, Peter Leith of JustEnough and Tom Cartwright outline planning strategies for successful retailer supply chain management.

Read the Full Article (English)

Read the Full Article (Spanish)

SPEAK

SPEAK

JustEnough is featured in the Winter 2014 issue of Speak Magazine, Microsoft's premier publication for the retail industry.

Clicks

South African health and beauty retailer reduces store out-of-stocks by 40% by implementing solutions from JustEnough Software.

Read the Full Article

 

Don't-Miss Events

Customers

Convergence EMEA

MICROSOFT CONVERGENCE EMEA

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Convergence is the premier event for the Microsoft Dynamics community and is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the full potential of Microsoft Dynamics solutions. Contact us to meet with JustEnough at Convergence and learn about how JustEnough integrated to Microsoft Dynamics can help your business.

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NRF 2015

NRF 104th ANUAL CONVENTION & EXPO

Jan 11 - 14, 2015, New York City

NRF's Annual Convention & EXPO earned the nickname "Retail's BIG Show" years ago and because the name was so appropriate, it stuck. Today, Retail's BIG Show is NRF's flagship industry event held annually in New York City. The four-day event offers unparalleled education, collegial networking and an enormous EXPO Hall full of technologies and solutions. Plan now to attend and meet with JustEnough to learn about our solutions and new innovations.

The event is FREE for retailers and consultants.

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